September 2004 – April 2012

Working full time at Lalpac

Job title: Product Support Analyst

Role involved:

  • supporting customers with the LalPac software, supporting staff with in-house software and hardware.
  • I have used MSSQL to fix data issues with LalPac and in-house systems.
  • I have some knowledge of Linux, used to maintain LalPac enterprise and in-house file server.

Back: October 2003 – August 2004 (Working full time at Virgin mobile call centre)
Forward: April 2012 – March 2016 (Working full time at Sci-Teq)